Usability Audit

The Usability Audit service is available for the following platforms, please click for specific information:
 

Introduction

A Usability Audit provides a cost-effective method for gauging the overall usability of your offering to quickly improve its' general usability and is sometimes referred to as a heuristic or expert review.

A Usability Audit is commissioned when there is a need to identify the major usability issues without performing in-depth studies. Usability Audits are often a valuable precursor to a Usability Evaluation by eliminating any prominent usability problems before a Usability Evaluation 'fine-tunes' usability. The audit can be performed very quickly and enables the prioritisation of areas of your offering requiring redesign. Because The Usability Company performs the audit, an unbiased approach and complete objectivity is assured.

The main benefit of a Usability Audit is that show-stopping usability issues can be resolved very quickly and cost effectively.

A Usability Audit is ideal for organisations wanting an initial assessment of how usable their offering is within a limited timeframe and budget. For a fuller appraisal we recommend a Usability Evaluation.

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The Process

A Usability Specialist will identify major usability problems - those impeding the user experience - by assessing your offering against recognised usability heuristics (design rules of thumb rooted in psychology). 

Issues such as navigation, feedback and consistency are carefully examined.

Each problem is given a severity rating which helps in prioritising when issues are addressed. The deliverable in the form of a written report or presentation, includes our considered recommendations for solving the usability problems we identify.

The Usability Audit service is available for the platforms listed below. If you would like to find out what other services are available for each platform please click through the links.

If you would like to learn more about how a Usability Audit can improve the effectiveness of your offering, or if you would like to schedule an audit, please call or email us.

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© The Usability Company 2007