If it is easier to pick up the phone to obtain a service or find information then that's what people will do. In order to encourage use of your Intranet, it must be usable

Improving the Usability of your Intranet increases productivity, reduces training and support costs and boosts employee morale.

In the information age, employee communication is paramount.

The Usability Company offers 3 main services across the platform:

Information Architecture
Usability Audit
Usability Evaluation

©The Usability Company 2002