Usability Audit

 
What?

A Usability Audit provides a cost-effective method for gauging the overall Usability of your site and to quickly improve its' general Usability.

A Usability Audit is commissioned when there is a need to identify the major Usability issues with a website without performing in-depth studies. Usability audits are often a valuable precursor to a Usability Evaluation by eliminating any prominent Usability problems before a Usability Evaluation 'finetunes' Usability. The audit can be performed very quickly and enables the prioritisation of areas of the site requiring redesign. Because the audit is performed by 'The Usability Company', an unbiased approach and complete objectivity is assured.

'Show-stopping' Usability issues can be resolved very quickly and cost effectively

A Usability Audit is ideal for organisations wanting an initial assessment of how usable a site is within a limited timeframe and budget. For a fuller appraisal we recommend a Usability Evaluation.

A Usability specialist will identify major Usability problems - those impeding the user experience - by assessing the site against recognised Usability heuristics (design rules of thumb rooted in psychology). Issues such as navigation, feedback and consistency are carefully examined. Each problem is given a severity rating which helps in prioritising when issues are addressed. The deliverable in the form of a written report includes our considered recommendations for solving the Usability problems we identify.