Media Coverage | 2002 Archive
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2002 Articles and Media Coverage
Why Websites are getting easier to use
04-11-02
Many websites ignore the basic rules of interaction. Yet usability is at least as important as how a site looks.
(PDF file size 253KB)
02-09-02
The corporate intranet has been hailed as the most important business tool since the typewriter; but its track record so far has been mixed. Despite many successes, particularly in cost and time-savings, many owners of corporate intranets are dissatisfied.
(PDF file size 156KB)
30-08-02
Application testing specialists The Usability Company has warned that most UK companies fail to properly test for ease-of-use before deploying new customer - or employee - facing applications.
Spiked Online: Usability and accessibility are big issues in web design today
22-07-02
Each discipline has some almost evangelical champions, and each poses significant challenges to businesses. But what is the relationship between the two?
Computing Magazine: Let users have a say at the design stage
20-06-02
There are so many devices and applications available today and many more are being developed as I write...
Internet Magazine: The UK Top 50 2002
01-06-02
Nobody's had an easy year of it, but design agencies seem to have had it particularly bad. Despite all that, meet a few who are truly thriving...
wdvl.internet.com: Usability Testing in Practice, Andrew Starling
15-04-02
If you're interested in Web site usability then it's likely that you've come across the concept of professional usability testing. It's also likely that the practicalities of testing have remained a mystery, because very little has been published about it on the Web - until now...
Usability News: Usability Company's Catriona Campbell named as one of the Great
05-04-02
Catriona Campbell, chief executive of The Usability Company has been named as one of Internet Magazine's 50 most influential people in the UK Internet industry...
eGain: eGain's Virtual Assistant Wins High Marks in Usability Study
02-04-02
A recent study on the usability of online customer service based on artificial intelligence has yielded an unexpected and somewhat startling result: People seeking answers to financial questions would rather ask a robot than a human being:
Internet Magazine: Brilliant Design
01-04-02
Even the greatest designers had to learn their trade before they could produce fantastic work. With this in mind we have persuaded a team of Web design experts to give you the benefit of their insight, advice and experience...
New Media Age: Make it easy
21-03-02
So you're building a Web site. It's the online face of your company. It'll have e-commerce. It'll have downloadable catalogues. It's even going to have a community section so people can see how caring and sharing you are...
Usability news: It's paybox Time as Money gets more Mobile
25/02/02
paybox has been ahead of the game – providing a means of moving money through mobile phones, already in use across Europe… and now establishing itself in Britain...
Personnel Today: Might look good but does it work?
22-01-02
You've paid a top-flight designer to create the flashiest corporate site on the Net, but it isn't delivering the volume of traffic expected. This could simply be down to the fact that it is too difficult to use...
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