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The Usability Company recruits specialist

14 July 2003, London: The Usability Company, the UK's leading provider of business-focused independent usability consultancy has appointed Carl Kim as Usability Specialist. Carl has over nine years' experience in developing and implementing digital interfaces for leading-edge internet operations.

Carl joins the growing Usability Practice Team at the consultancy, which has been inundated with work particularly over the last few months. Carl's expertise in delivering solutions that satisfy even the most exacting of business and user requirements has been demonstrated in work with Henderson Global Investors, Ingenta, and in particular with Westpac, Australia's third-biggest bank, and leading internet bank. Under his direction Westpac's online arm achieved considerable success with a 97% customer satisfaction rating, and the highest take-up rate (35%) of internet banking by a customer base.

Marty Carroll, Director of Usability Practice at The Usability Company said: "With his outstanding track record in developing commercially successful, highly-usable websites, we're obviously delighted to have Carl on board. His appointment emphasises our commitment to providing the very best in business-led usability consultancy with the highest calibre of staff."

About The Usability Company

The Usability Company is the UK's foremost provider of independent usability consultancy, and is now at the forefront of design technology aimed at improving ease of use for websites, wireless services, intranets, mobile devices and interactive digital TV.

Numerous clients have benefited from The Usability Company's expertise in delivering websites, applications and devices that provide a satisfying experience for the end user. Current clients include Barclays Bank, Camelot, BskyB, LG Electronics, RNIB and Charcolonline.
Time and again The Usability Company has demonstrated that with its focus on the requirements of the end user, usability testing has a significant impact on the bottom line.

For further information please contact Will Brown or Marc Sparrow on or e-mail

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