Press Releases

News Alert : Website’s that neglect disabled customers face legal action

A survey out today by the Disability Rights Council shows that many websites are failing to comply with the Disability Discrimination Act. The Act requires all businesses to provide equal physical access to services or face prosecution.

• Four out of five sites do not meet accessibility standards for disabled web users
• Only nine per cent of website operators had tested their site on disabled users
• Possible compensation and legal costs against the website operators could be upwards of £50,000
• Britain’s 8.7 million disabled people have a yearly retail spend of over £50 billion

Catriona Campbell is Chairman of The Usability Company, the UK's foremost provider of independent, business focused usability consultancy.

As one of a panel of experts from voluntary, Industry and government sectors and academia that advised on the Quality Framework for UK Government Website Design, Catriona can provide a unique insight into this issue.

If you would like to speak to Catriona for comment on website accessibility please call me on: / .

Charlotte Dawes

 
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