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Newsletter | Archive | November 2001


The Great Debate

Discount Usability vs. Usability Gurus

In an uncertain climate, the trend amongst agencies of adopting usability as an additional offering has sparked debate across the board in the world of usability specialists. As the various usability bodies in the UK (The British HCI group and UKUPA) mull over the possible introduction of accreditation schemes, an older subject again comes to the fore: when a company needs to look at its usability, who should they call? An established guru or commission a quick fix look at the offering?

Fortunately the majority of British Usability specialists tend to deliver a comprehensive user test of platforms conducted by qualified HCI consultants, but as the market grows and attracts discount practitioners, the issue of accreditation becomes more and more pressing.

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